Prince George’s County Memorial Library System’s staff will ensure the safe and secure handling of payments received in accordance with Finance, Public Services, and Information Technology Department procedures. Customers may make payments for charges on their library account or for services provided at any branch library or online using the “My Account” feature of the integrated library system (ILS). All branch libraries accept payments by credit and debit cards. PGCMLS management may permit select branches to accept payments by cash, check, or money order based upon an assessment of community needs and PGCMLS capacity, risk, and resources.

Payments received for Passport Acceptance fees and processing will be handled in accordance with State Department policies and library system procedures. Customers paying by check or money order must provide a valid state ID. All cash or cash equivalent payments received at branch libraries must:

• Be added to the point of sale (POS) machine after each transaction and before the staff member leaves their workstation.
• Be secured in a locked safe at the close of business.
• Be reconciled using system procedures.

Cash on hand in branch libraries will be kept to a minimum at all times. Excess funds, following system procedures, will be securely transported to the Finance Department in a timely manner.