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Prince George's County Memorial Library System

Strategic Framework 2021-2024


Letter from the CEO

Roberta

Roberta Phillips, CEO

Over the past year, PGCMLS staff, the Board of Library Trustees, and community stakeholders engaged in a strategic planning process led by Margaret Sullivan Studio. The purpose of this effort was to examine how the community in Prince George's County utilizes the Library's resources, services, and spaces. The Strategic Framework 2021-2024 reflects the challenges and opportunities posed by the global events of 2020, demonstrating the central role in the life of Prince George's County. Staff and Margaret Sullivan Studio conducted one-on-one interviews with community members and stakeholders, conducted a systemwide survey about how the Library should evolve its services, and participated in workshops to develop and envision the future direction for the Library. The results include a new mission, vision, and values for the Library, as well as a commitment to building relationships throughout the community to amplify all that PGCMLS offers community members as they strive to reach their potential at every stage of life.

Our Vision

We provide a collaborative foundation within the community for all Prince Georgians to create the world they want to see.

Our Vision

We provide a collaborative foundation within the community for all Prince Georgians to create the world they want to see.

Our Mission

We build relationships that support discovery by providing equal access to opportunities and experiences.

Our Values

We are Prince George’s Proud and put community first by being:

  • welcoming
  • curious
  • accessible
  • kind
  • collaborative
  • resilient

Our Values

We are Prince George’s Proud and put community first by being:

  • welcoming
  • curious
  • accessible
  • kind
  • collaborative
  • resilient

Strategic Planning Timeline

1

Phase I

July 2019

Information Gathering & Community Discovery


Phase II

August 2019

Initial strategic prioritization: exploration, brainstorming, and future

2

3

Phase III

September 2019

Develop strategic priorities


Phase IV

October 2019 -June 2020

Envisioning strategic initiatives for strategic priorities

4

5

Phase V

Fall 2020

Approval and Implementation


Phase VI

2021

Year One: Really Know Your Community

6

7

Phase VII

2022

Year Two: Prioritizing and Prototyping


Phase VIII

2023

Year Three: Refine and Embrace

8

Share Your Feedback

The Strategic Framework establishes a new community-centric mission, vision, and values for the Library. It also demonstrates the Library's commitment to expanding services based on the community's evolving needs and the Prince George's County Proud Priorities established by County Executive Angela D. Alsobrooks. By outlining the Library's approach to envisioning its future, the Strategic Framework lays the foundation for the Library to develop a plan for setting goals and achieving success in all five strategic areas of focus. PGCMLS is deeply committed to reflecting community members' voices in all of its work and the Library offered a public comment period on this draft between March 30 and April 17, 2020. PGCMLS is deeply committed to reflecting community members' voices in all of its work. Please feel free to provide your feedback below. 

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